Service Advisor - Jackson, MS

Service Advisor – Jackson, MS

Empire Truck Sales, LLC is one of the largest Freightliner / Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Advisor with strong customer communications skills, who is a self-starter and a quick learner to lead a service team in Jackson, Mississippi.

Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. We are always looking for good people with a heart for serving others to join our team.

www.empiretruck.com/

Service Advisor Responsibilities:

• Two years of experience in Parts and/or Service support role at an Automotive, Equipment or Heavy Truck Dealership.
• Must be detail oriented, organized and have the ability to multi-task in a fast paced environment
• Must be willing to invest time to master every step of our business process
• Must have the ability to work well within a team environment
• Must be a self-starter with good time management skills
• Excellent interpersonal and communication (verbal & written) skills
• Ability to build strong customer relationships

Qualified candidates will be capable of performing all of the above and should possess many of the following:

• Providing the best customer service in the industry to our visitors
• Our customer’s main point of contact, work closely with the parts and service personnel to coordinate parts, labor and sublet of needed repairs and deliver service related needs to customers in a timely manner
• Opening work orders
• Preparing for closing of retail and warranty jobs
• Professional phone skills and courtesy required
• Multi-task position in a busy environment working collaboratively with a great team
• Assisting in the day-to-day operations with Parts and/or Service
• Understanding the terminology of the truck business and keeping abreast of changes in product technology, incoming inventory, features, accessories, etc.
• Exhibiting a high level of commitment to customer satisfaction

Our Rewarding Career Options Include the Following Benefits:

• Excellent Pay Opportunities
• Affordable Health Benefits Package
• 401k Eligibility in 90-Days
• State of the Art Facilities

We promote a drug free work place; therefore, the successful candidate must submit to a drug test upon accepting this position.

If this isn’t the right opportunity for you, we wish you all of the best in your continued search. If you know someone who may benefit from what we have to offer and has the heart and experience to help us in serving the needs of our clients, please feel free to pass it on!

Stribling Equipment, LLC is an Equal Opportunity Employer

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